With more than 10 years of experience in the customer service industries, Erica has a proven track record in building strong relationships with clients, as well as other business professionals, and assisting each of them to achieve their desired results. To her, strangers are just friends she hasn’t met! She has a strong ability to streamline processes, maximize efficiency, and deliver results by putting in the leg work. Erica's philosophy centers around what role she can play in helping others find solutions. She is committed to excellence in service and will be your ally throughout the mortgage process. She predicts needs and always practices personal accountability.  Her passion is to contribute, support, and make a difference by serving as a guide for borrowers, helping first-time homebuyers accomplish their dream of home ownership, or helping existing homeowners continue to build wealth.   Reliable, careful, delivers on time, organized, sees what can go wrong, and keeps the team together. Proven to be the type you’d want to have on your team! 

When Erica is not at work, she spends all her time making memories with her family. She absolutely loves the outdoors and staying active with her daughter.